Returns & Warranty Policy

At LiFePO4 OZ, we stand behind the quality of our lithium power solutions with a 30-day return window for unused items and comprehensive warranty coverage on all battery cells. We ensure a transparent process to get your energy systems back online as quickly as possible.

1

Initiate Your Request

Contact our technical support team via email with your order number and a brief explanation of the return or technical issue.

2

Technical Assessment

For battery performance concerns, provide voltage readings or photos so our engineers can verify the condition before shipping.

3

Secure Packaging

Once approved, pack the item in its original UN-rated hazardous materials packaging to ensure safe transit of lithium components.

4

Refund or Replacement

After our warehouse inspects the return, we will process your full refund or dispatch a replacement unit within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing